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Tracking Your Order

  1. How will I know you received my order from the website?
  2. How will I know my order is complete?
  3. How can I track the status of my order while it is in production?
Q.
How will I know you received my order from the website?
A.

You will receive an email confirming your order right away after you place it.

Q.
How will I know my order is complete?
A.

We will notify you by email when your order is complete. Depending on the shipping option you chose, we will also provide a tracking number. If you opted to pick up your order, you are free to do so any time after you receive this notification. Our store location and hours are listed here

Q.
How can I track the status of my order while it is in production?
A.

As your order makes its way through our production process, we will keep you updated through the online job ticket. The order confirmation email you received when you placed your order includes a link directly to this job ticket. You can also access it by logging into your account page and viewing your order history.

For your convenience, we will also email you whenever the status changes or if we have questions about your order as it makes its way through our system.